Social Places and Reputation Management

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Social Places Platform

Introduction
Lesson 1 of 4 within section Social Places Platform. You must enroll in this course to access course content.
Login and Two-Factor Authentication
Lesson 2 of 4 within section Social Places Platform. You must enroll in this course to access course content.
The difference between a Google review and a GoReview
Lesson 3 of 4 within section Social Places Platform. You must enroll in this course to access course content.
Navigating the Social Places Platform
Lesson 4 of 4 within section Social Places Platform. You must enroll in this course to access course content.

Reputation and Feedback Management

Patient Feedback Management Process
Lesson 1 of 5 within section Reputation and Feedback Management. You must enroll in this course to access course content.
Investigating Feedback
Lesson 2 of 5 within section Reputation and Feedback Management. You must enroll in this course to access course content.
Responding to Patient Feedback
Lesson 3 of 5 within section Reputation and Feedback Management. You must enroll in this course to access course content.
Primary Care and Hospital Response Guidelines
Lesson 4 of 5 within section Reputation and Feedback Management. You must enroll in this course to access course content.
Primary Care Response Examples
Lesson 5 of 5 within section Reputation and Feedback Management. You must enroll in this course to access course content.

Additional Resources

Social Places User Guide
Lesson 1 of 2 within section Additional Resources. You must enroll in this course to access course content.
Social Places Training Recording
Lesson 2 of 2 within section Additional Resources. You must enroll in this course to access course content.

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