ITIL4 Foundation

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IT SERVICE MANAGEMENT FRAMEWORK

Course Information

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What is ITIL?

Definition
Lesson 1 of 4 within section What is ITIL?. You must enroll in this course to access course content.
Purpose and Key Concepts in ITIL
Lesson 2 of 4 within section What is ITIL?. You must enroll in this course to access course content.
Structure of ITIL 4 (Current Version)
Lesson 3 of 4 within section What is ITIL?. You must enroll in this course to access course content.
Why ITIL Matters (Especially in Healthcare IT)
Lesson 4 of 4 within section What is ITIL?. You must enroll in this course to access course content.

Roles and Responsibilities in ITIL

Various Roles and Responsibilities in ITIL
Lesson 1 of 1 within section Roles and Responsibilities in ITIL. You must enroll in this course to access course content.

ITIL Practices

Management Practices
Lesson 1 of 1 within section ITIL Practices. You must enroll in this course to access course content.

Incident Management 

What is Incident Management?
Lesson 1 of 1 within section Incident Management . You must enroll in this course to access course content.

Availability Management

What is Availability Management?
Lesson 1 of 1 within section Availability Management. You must enroll in this course to access course content.

Monitoring and Event Management in ITIL 4

Introduction
Lesson 1 of 2 within section Monitoring and Event Management in ITIL 4. You must enroll in this course to access course content.
Monitoring and Event Management Process
Lesson 2 of 2 within section Monitoring and Event Management in ITIL 4. You must enroll in this course to access course content.

Change Enablement

What is Change Enablement?
Lesson 1 of 1 within section Change Enablement. You must enroll in this course to access course content.

Release Management

What is Release Management?
Lesson 1 of 1 within section Release Management. You must enroll in this course to access course content.

IT Asset Management (ITAM)

Introduction to IT Asset Management
Lesson 1 of 1 within section IT Asset Management (ITAM). You must enroll in this course to access course content.

Service Level Management (SLM)

Introduction to Service Level Management
Lesson 1 of 1 within section Service Level Management (SLM). You must enroll in this course to access course content.

Test

Quiz
Lesson 1 of 1 within section Test. You must enroll in this course to access course content.
Has Quiz

Course Information

Categories:

Course Instructor

admin admin Author

What is ITIL?

Definition
Lesson 1 of 4 within section What is ITIL?. You must enroll in this course to access course content.
Purpose and Key Concepts in ITIL
Lesson 2 of 4 within section What is ITIL?. You must enroll in this course to access course content.
Structure of ITIL 4 (Current Version)
Lesson 3 of 4 within section What is ITIL?. You must enroll in this course to access course content.
Why ITIL Matters (Especially in Healthcare IT)
Lesson 4 of 4 within section What is ITIL?. You must enroll in this course to access course content.

Roles and Responsibilities in ITIL

Various Roles and Responsibilities in ITIL
Lesson 1 of 1 within section Roles and Responsibilities in ITIL. You must enroll in this course to access course content.

ITIL Practices

Management Practices
Lesson 1 of 1 within section ITIL Practices. You must enroll in this course to access course content.

Incident Management 

What is Incident Management?
Lesson 1 of 1 within section Incident Management . You must enroll in this course to access course content.

Availability Management

What is Availability Management?
Lesson 1 of 1 within section Availability Management. You must enroll in this course to access course content.

Monitoring and Event Management in ITIL 4

Introduction
Lesson 1 of 2 within section Monitoring and Event Management in ITIL 4. You must enroll in this course to access course content.
Monitoring and Event Management Process
Lesson 2 of 2 within section Monitoring and Event Management in ITIL 4. You must enroll in this course to access course content.

Change Enablement

What is Change Enablement?
Lesson 1 of 1 within section Change Enablement. You must enroll in this course to access course content.

Release Management

What is Release Management?
Lesson 1 of 1 within section Release Management. You must enroll in this course to access course content.

IT Asset Management (ITAM)

Introduction to IT Asset Management
Lesson 1 of 1 within section IT Asset Management (ITAM). You must enroll in this course to access course content.

Service Level Management (SLM)

Introduction to Service Level Management
Lesson 1 of 1 within section Service Level Management (SLM). You must enroll in this course to access course content.

Test

Quiz
Lesson 1 of 1 within section Test. You must enroll in this course to access course content.
Has Quiz

1 thought on “ITIL4 Foundation”

  1. BASH

    I every time used to read post in news papers but
    now as I am a user of internet thus from now I am using net for content, thanks to web.

    Reply

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